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How to reach the publisher

Contact

Last updated 25 September 2026 · Published by CLEAN INŽENÝRING s.r.o.

tevanor.online is published by CLEAN INŽENÝRING s.r.o.. You can reach the editorial team by e-mail or by post using the details below.

Why there is no contact form on this page

A contact form would collect and transmit your data, which would break the commitment made in our privacy policy that this site collects nothing. We chose the promise over the convenience. Please write to the address below instead — it reaches the same place.

Legal name of the publisher
CLEAN INŽENÝRING s.r.o.
Registered address
Světova 523/1, Libeň, 180 00 Praha 8
Company registration number
07354550
VAT identification number
CZ07354550
Director of publication / responsible editor
Karen Taylor
Contact e-mail
info@tevanor.online
Website operated
tevanor.online

E-mail

info@tevanor.online — the single address for all enquiries: editorial corrections, data protection requests, press, legal notices and advertising. Messages are read by the responsible editor. We aim to reply within five working days.

Please do not send passwords, payment card details or other sensitive information by e-mail. We never need them, and ordinary e-mail is not a secure channel.

Postal address

CLEAN INŽENÝRING s.r.o.
Světova 523/1, Libeň, 180 00 Praha 8

This is the company’s registered address. Formal and legal correspondence should be sent here.

What we can help with

What we cannot help with

We are an independent publisher, not a software vendor or reseller. We have no access to anyone’s account with any company mentioned on this site. That means we cannot:

  • cancel, refund or change a subscription;
  • look up an order, an invoice or a licence key;
  • provide technical support for TotalAV or any other product;
  • resolve a billing dispute with a vendor.

For any of those, contact the vendor’s own customer support directly through the account area or support page on their website. We are not a party to your contract with them and cannot act on your behalf.

Response times

General enquiries: we aim to reply within five working days. Data protection requests: answered within one month as required by Article 12(3) GDPR, extendable by two months for complex requests, in which case we will tell you within the first month.